1869 Príncipe Real House

There are so many wonderful aspects of this property, but it's the staff that truly elevates the experience. Hugo and John are incredibly welcoming and hospitable, always eager to assist with any requests we had. They even surprised us with wine and desserts in our room, after a long day of sightseeing. The large bedroom featured a very comfortable king-sized bed, and when we requested extra pillows, they promptly appeared the next day. The spacious bathroom boasted a shower with excellent water pressure and a generous double sink vanity. Each morning, we enjoyed a delightful breakfast downstairs, where they prepared eggs to our liking, accompanied by fresh fruits, pastries, a selection of bread, meats, and cheeses, as well as juice. Our rooms were cleaned and refreshed every day.

The staff really make this property. Hugo met us at the door poured us a glass of port and made us feel very welcome. The property is beautiful very different to hotels we normally stay in, this felt like home from home. Hospitality is first class. Beautiful room better than the pictures. The information the staff provide is so helpful with great recommendations. Angelo and Jon were also on hand to help us with anything we needed. Bottle of complimentary wine in room, port and cake to return after a day out, this small gestures mean so much. Amazing comfy bed and beautiful bathroom huge room (room 3). Exceptionally clean. Thank you to the young lady at breakfast who served us sorry I didn’t get to chat, you seemed very busy but thank you.

We didn't really have breakfast so can't comment, the reason was the location was so good there was too much to enjoy on the doorstep. The room was lovely, clean, and well taken care of. But the staff were just so nice, really friendly, really polite, and they even left us a bottle of wine in our room for valentines which was a wonderful surprise and so sweet.

Staying at the 1869 Hotel was an experience that will be fondly remembered for many years to come. From the moment we arrived, it was clear that this wasn't just any hotel stay—it was a journey into hospitality that sets a new benchmark. The heart of the 1869 Hotel's exceptional experience lies in its staff, notably Jon, who went above and beyond to ensure that our stay was not just comfortable, but genuinely special. Jon's attention to detail, warm personality, and ability to anticipate our needs before we even voiced them were truly remarkable. He made us feel at home in a way that only someone with a genuine passion for hospitality can. Jon, along with the entire hotel staff, created an environment that was welcoming and inclusive, making every guest feel valued and taken care of. Beyond the exemplary service, the hotel itself boasts a fantastic location. Nestled in a vibrant area brimming with cool stores, quaint cafes, and unique shops, the hotel offers an immersive experience into the local culture and vibe. The convenience of having such a diverse array of dining and shopping options right at our doorstep enhanced our stay, allowing us to explore and enjoy the local scene effortlessly. The hotel's facilities and ambiance complement its stellar location and service. Every space within the hotel has been thoughtfully designed and maintained, ensuring a comfortable and luxurious stay. Whether it was the cozy lobby, the well-appointed rooms, or the dining areas, every detail contributed to a sense of elegance and comfort. In conclusion, the 1869 Hotel is not just a place to stay; it's a destination that offers an unparalleled experience thanks to its remarkable staff, led by the incomparable Jon, and its prime location amidst a lively community of stores and cafes. Whether you're visiting for business or pleasure, the 1869 Hotel promises an unforgettable stay that will leave you wanting to return.

I must say that the level of service we received at the 1869 Principe Real House was exceptional; in our years of travelling to many places as a family, I have never experienced such kind and professional service from the employees of the hotel. I honestly don`t have enough words of praise; they were there for us every time we needed them, happy to share advice on what to see, how to get to places and not to mention the thoughtful gifts we found in the room every day. As well, the decor of the rooms and overall ambient was great! I would highly recommend this hotel to anyone staying in Lisbon. As well, location is just perfect, in a city center within easy reach of tons of restaurants around, yet super quite in the evening - for us this was a perfect choice.